Burst Pipe Response
Levittown, Nassau
Burst pipe under kitchen sink flooded 800 sq ft of first floor. Extracted water, removed kick plates, set up 6 air movers and 2 LGR dehumidifiers. Direct billing with Allstate.
Emergency Service
Sewage Backup Cleanup
Category 3 biohazard. Handled by the book.
Sewage backup is not a standard water cleanup. It is Category 3 water — the IICRC's classification for grossly contaminated water carrying bacteria, viruses, and pathogens. Handling it requires full PPE, EPA-registered antimicrobials, and strict containment protocols. Do not attempt DIY on sewage. Call us, and stay out of the affected area until we arrive.
24/7 Response IICRC Certified Direct Insurance Billing
Request Dispatch
Truck in under 60 min
What We Do
The sewage cleanup playbook.
Every job follows the same checklist. No shortcuts, no improvisation, no "we'll see how it goes."
- 1
Full PPE entry — Tyvek suits, full-face respirators, rubber boots, gloves
- 2
Containment of the affected area to prevent cross-contamination
- 3
Extraction of raw sewage using dedicated sewage-rated equipment
- 4
Removal and disposal of all porous materials that contacted sewage (carpet, padding, drywall below the flood line, insulation)
- 5
EPA-registered antimicrobial treatment on all surfaces, followed by a second disinfectant application
- 6
Structural drying and final verification testing
Our Process
From your phone call to a dry, documented home.
01
Containment first
Before a single drop moves, we set up containment barriers and negative air to prevent spread to clean areas.
02
Extraction + disposal
All sewage and contacted material extracted and sealed in biohazard bags for disposal per NY regulations.
03
Double disinfection
Initial antimicrobial knockdown, followed by a second application after demo is complete.
04
Structural drying
Once the space is biologically cleared, standard drying protocol applies.
05
Clearance documentation
Final inspection and documentation for your insurance file confirming Category 3 protocols were followed.
Pricing
Sewage cleanup typically runs $3,500-$10,000. Insurance coverage depends on the cause — backup from municipal line requires a specific sewer-backup rider; backup from your own line is usually covered.
Who it's for
Homeowners with a sewage backup — toilet overflow, main line backup, basement floor drain overflow, sump pit contamination. Do not enter the area; do not touch the water.
Insurance
Check your policy for a 'sewer and drain backup' endorsement. Most carriers sell this as a rider. We can review your policy and identify what applies.
Recent Dispatches
Recent sewage cleanup jobs on Long Island.
Basement Flooding
Garden City, Nassau
Basement flooding after heavy rain. 4 inches of water, pumped out in 2 hours, full structural drying over 5 days. Moisture readings verified dry. GEICO claim handled.
Appliance Flood
Massapequa, Nassau
Washing machine supply line failed overnight. Extracted 200 gallons from laundry room and adjacent hallway. Contents manipulation, drying chamber setup.
Sewage Cleanup
Hicksville, Nassau
Sewage backup in finished basement. Full Category 3 protocol — biohazard cleanup, antimicrobial treatment, affected materials hauled. Family relocated 72 hours.
Roof Leak Drying
Plainview, Nassau
Slow roof leak over master bedroom discovered during ceiling repaint. Cut containment, dried structure, coordinated with roofer for permanent fix.
Burst Pipe Response
Syosset, Nassau
Frozen pipe burst in wall cavity second floor. Cut drywall, extracted, set up 3 air movers in the wall cavity. State Farm direct billing. 4-day cycle.
Questions
Common questions about sewage cleanup.
Stay out of the affected area and anywhere water may have traveled. Open windows on the clean floor if possible. If the sewage is on the main living level, consider staying elsewhere until we have contained and extracted.
24/7 Emergency Dispatch
Water damage does not wait. Neither do we.
Call the 24/7 dispatch line or send the form. Truck rolls to your driveway in under 60 minutes across Nassau & Suffolk County.
Trucks deployed in under 60 minutes. Guaranteed.
1,800+
Jobs since 2011
60m
On-site response
24/7
Line always answered
(631) 641-5582
or fill out the dispatch form
Request Emergency Dispatch
Five fields. Truck rolls in under 60 minutes.