Burst Pipe Response
Levittown, Nassau
Burst pipe under kitchen sink flooded 800 sq ft of first floor. Extracted water, removed kick plates, set up 6 air movers and 2 LGR dehumidifiers. Direct billing with Allstate.
Mar 28, 2026
Emergency Dispatch · 24/7
Water damage on Long Island? We answer at 3am.
Long Island's 24/7 water damage crew. We answer at 3am. Trucks deployed in under 60 minutesacross Nassau & Suffolk County. Direct insurance billing — no out-of-pocket until your claim settles.
IICRC WRT + ASD Certified Direct Insurance Billing 4.9★ / 214 reviews
Emergency Dispatch
Truck in under 60 min. 5 fields. Insurance handled.
60m
On-site response
1,800+
Jobs since 2011
24/7
Line always answered
The Difference
You pay nothing until your insurance claim settles.
Direct billing with Allstate, State Farm, GEICO, USAA, Travelers, Liberty Mutual, Nationwide, and every major NY carrier. We negotiate the Xactimate estimate with your adjuster. You pay your deductible at completion — that is it.
What We Handle
Every water emergency has a playbook. Ours is IICRC-certified.
Seven service categories covering every water event we've seen in 14 years on Long Island. Same playbook on every job: respond fast, stop the damage, document for insurance, dry to IICRC standards.
EmergencyBurst Pipe Emergency Response
Stop the damage in minutes, not hours.
DetailsEmergencyBasement Flooding Cleanup
Long Island's most common water emergency.
Details
EmergencySewage Backup Cleanup
Category 3 biohazard. Handled by the book.
Details
Applied Structural Drying
IICRC-ASD certified. The industry standard.
Details
Mold Prevention After Water Damage
Stop mold before it starts. Every time.
Details
Water Damage Insurance Claims
Direct billing. No out-of-pocket until settlement.
Details
Emergency24-Hour Emergency Water Damage Response
We answer at 3am. Trucks deployed in under 60 min.
Details Service Area
Two counties. 1,800+ jobs. One phone number.
Every town in Nassau and Suffolk County. Trucks staged in Bethpage and Bay Shore keep response times under an hour anywhere on the island — 24 hours a day.
Nassau County
Older housing stock, high water table in the south-shore flood zones, and proximity to the Long Island Sound mean Nassau County sees more basement flooding and slab leaks per capita than almost any NY county. We maintain two fully-stocked trucks in Bethpage specifically to keep response times under 45 minutes anywhere in the county.
800+
Jobs completed
Under 45 min
Response time
Towns: Hicksville, Levittown, Massapequa, Garden City, Plainview, +7 more
Suffolk County
Suffolk's spread-out geography means longer drives but older septic systems, higher storm exposure, and more frequent nor'easter damage. We run a truck out of each of our two Suffolk staging points to keep response times under 60 minutes from Bay Shore to Montauk.
1,000+
Jobs completed
Under 60 min
Response time
Towns: Babylon, Bay Shore, Patchogue, Huntington, Smithtown, +5 more
Recent Dispatches
Twelve recent jobs from across Long Island.
Basement Flooding
Garden City, Nassau
Basement flooding after heavy rain. 4 inches of water, pumped out in 2 hours, full structural drying over 5 days. Moisture readings verified dry. GEICO claim handled.
Mar 15, 2026
Appliance Flood
Massapequa, Nassau
Washing machine supply line failed overnight. Extracted 200 gallons from laundry room and adjacent hallway. Contents manipulation, drying chamber setup.
Feb 20, 2026
Sewage Cleanup
Hicksville, Nassau
Sewage backup in finished basement. Full Category 3 protocol — biohazard cleanup, antimicrobial treatment, affected materials hauled. Family relocated 72 hours.
Feb 5, 2026
Roof Leak Drying
Plainview, Nassau
Slow roof leak over master bedroom discovered during ceiling repaint. Cut containment, dried structure, coordinated with roofer for permanent fix.
Jan 18, 2026
Burst Pipe Response
Syosset, Nassau
Frozen pipe burst in wall cavity second floor. Cut drywall, extracted, set up 3 air movers in the wall cavity. State Farm direct billing. 4-day cycle.
Dec 10, 2025
Appliance Flood
Garden City, Nassau
Dishwasher flood in open-concept kitchen/dining. Engineered hardwood drying with injection drying system. Saved the floor — no demo needed.
Nov 22, 2025
Mold After Water
Hempstead, Nassau
Post-water-damage mold inspection confirmed hidden growth behind drywall. Contained area, removed, HEPA-vacuumed studs, antimicrobial, rebuilt.
Nov 5, 2025
Sewage Cleanup
Oyster Bay, Nassau
Main line backup from tree roots caused sewage overflow. Biohazard cleanup, baseboard replacement, 7-day drying cycle. Travelers claim approved full.
Oct 15, 2025
Burst Pipe Response
Bethpage, Nassau
Hot water tank ruptured, flooded mechanical room and spilled into finished basement. Contents pack-out, carpet removal, full dry-down.
Sep 28, 2025
Storm Flooding
Babylon, Suffolk
Nor'easter storm surge flooded ground floor. 8 inches of water extracted, contents relocated, Applied Structural Drying chamber set up for 6 days.
Mar 22, 2026
Plumbing Overflow
Bay Shore, Suffolk
Second-story bathroom overflow ran into the kitchen ceiling below. Opened ceiling, extracted insulation, dried cavity, rebuilt. Homeowners never had to leave.
Mar 8, 2026
Real reviews from real homeowners
4.9★ across 214reviews on Google, Yelp, BBB & Angi.
“Pipe burst at 2am. Called Frank's 24/7 line and a crew was in my basement within 45 minutes. They stopped the damage, extracted the water, set up dehumidifiers, and handled the insurance claim with Allstate. I never paid a penny out of pocket. Cannot recommend highly enough.”
Jennifer M.
Massapequa
Source: Google
“Washing machine hose failed while we were at work. Came home to 3 inches of water. Frank's crew showed up in under an hour, extracted everything, and had the drying equipment running that same night. Insurance covered 100% of the job.”
Tom & Laura D.
Levittown
Source: Google
“Sewage backup from the main line. Absolute nightmare. These guys showed up in full PPE, handled the biohazard cleanup by the book, and the house was safe to live in again within 48 hours. Professional, calm, no-nonsense.”
Robert K.
Smithtown
Source: Google
“Found a slow leak behind our shower wall that had been rotting the studs for months. Frank brought out a moisture meter, found the exact extent of the damage, and walked us through every step. Clean work, clear pricing, honest people.”
Patricia S.
Huntington
Source: Yelp
“Nor'easter took out our roof and water poured into two bedrooms. Called LIRC at 6am Sunday — they were on-site by 8am Sunday. Tarps up, extraction running, contents packed out. Saved our hardwood floors. Best emergency response I've ever dealt with.”
Chris L.
Garden City
Source: Google
“Dishwasher flooded our kitchen overnight. Water seeped into the crawlspace and we were terrified of mold. Frank's crew handled the extraction, set up a full drying system, and did a post-drying mold inspection. Zero mold. Total peace of mind.”
Angela R.
Bay Shore
Source: BBB
Frequently Asked
The questions people ask at 3am.
If you are reading this before you have an emergency, good. Save the number in your phone. If you already have an emergency, call us — the FAQ can wait.
(631) 641-5582Nassau County addresses: under 45 minutes, 24/7. Suffolk County: under 60 minutes. We maintain fully-stocked trucks in Bethpage and Bay Shore specifically to keep response times this tight.
Licensed Nassau & Suffolk
HIC #H1807410000 · #61424-H
$2,000,000 Insured
General liability + workers comp
James Hardie Preferred
Factory certified installer
BBB A+ Accredited
Since 2011
4.9★ on Google
214+ reviews
1800+ homes done
Nassau & Suffolk · 2013 to now
24/7 Emergency Dispatch
Water damage does not wait. Neither do we.
Call the 24/7 line now and a truck rolls in under 60 minutes. Direct insurance billing with all major carriers. No out-of-pocket until your claim settles.
Trucks deployed in under 60 minutes. Guaranteed.
1,800+
Jobs since 2011
60m
On-site response
24/7
Line always answered
(631) 641-5582
or fill out the dispatch form
Request Emergency Dispatch
Five fields. Truck rolls in under 60 minutes.