Burst Pipe Response
Levittown, Nassau
Burst pipe under kitchen sink flooded 800 sq ft of first floor. Extracted water, removed kick plates, set up 6 air movers and 2 LGR dehumidifiers. Direct billing with Allstate.
Emergency Service
24-Hour Emergency Water Damage Response
We answer at 3am. Trucks deployed in under 60 min.
Water damage does not happen on a schedule. Pipes burst at 2am. Washing machines overflow when you are at work. Storms roll in overnight. Our 24/7 dispatch line is answered by a live person — every call, every hour. A truck rolls to your driveway in under 60 minutes, seven days a week, including holidays. This is the service that defines us.
24/7 Response IICRC Certified Direct Insurance Billing
Request Dispatch
Truck in under 60 min
What We Do
The 24-hour emergency playbook.
Every job follows the same checklist. No shortcuts, no improvisation, no "we'll see how it goes."
- 1
Live 24/7 dispatch — no automated system, no voicemail
- 2
Trucks rolling to your address in under 60 minutes (Nassau) / 75 minutes (Suffolk)
- 3
Full extraction equipment, dehumidifiers, air movers, and moisture meters on every truck
- 4
Emergency tarps and containment material for roof leaks and roof collapses
- 5
On-site assessment and immediate mitigation — even if the full job starts the next day
- 6
Direct insurance billing coordinated from the first phone call
Our Process
From your phone call to a dry, documented home.
01
Answered in under 2 rings
No auto-attendant. A human picks up, asks 3 questions, and dispatches.
02
Truck en route
Nearest crew notified immediately. Typical time from call to driveway: 45-60 min in Nassau, 60-75 in Suffolk.
03
On-site within the hour
The crew arrives, assesses, and stops further damage — extraction, tarping, main-valve shutoff — whatever stops the bleeding first.
04
Stabilize and return
If the full job cannot start overnight, we stabilize and return in the morning with any additional equipment or specialists needed.
Pricing
Emergency response and initial extraction are billed at the same rate as any other water mitigation job. No emergency premium, no midnight surcharge. Most jobs are covered by homeowners insurance.
Who it's for
Anyone with active water damage, any time, anywhere in Nassau or Suffolk County.
Insurance
Water damage from a sudden-and-accidental cause is covered by standard homeowners insurance. We bill the carrier directly, including the emergency response.
Recent Dispatches
Recent 24-hour emergency jobs on Long Island.
Basement Flooding
Garden City, Nassau
Basement flooding after heavy rain. 4 inches of water, pumped out in 2 hours, full structural drying over 5 days. Moisture readings verified dry. GEICO claim handled.
Appliance Flood
Massapequa, Nassau
Washing machine supply line failed overnight. Extracted 200 gallons from laundry room and adjacent hallway. Contents manipulation, drying chamber setup.
Sewage Cleanup
Hicksville, Nassau
Sewage backup in finished basement. Full Category 3 protocol — biohazard cleanup, antimicrobial treatment, affected materials hauled. Family relocated 72 hours.
Roof Leak Drying
Plainview, Nassau
Slow roof leak over master bedroom discovered during ceiling repaint. Cut containment, dried structure, coordinated with roofer for permanent fix.
Burst Pipe Response
Syosset, Nassau
Frozen pipe burst in wall cavity second floor. Cut drywall, extracted, set up 3 air movers in the wall cavity. State Farm direct billing. 4-day cycle.
Questions
Common questions about 24-hour emergency.
Yes. The 24/7 line rings through to a live dispatcher every hour of every day including holidays. It is not a service promise, it is the business model.
24/7 Emergency Dispatch
Water damage does not wait. Neither do we.
Call the 24/7 dispatch line or send the form. Truck rolls to your driveway in under 60 minutes across Nassau & Suffolk County.
Trucks deployed in under 60 minutes. Guaranteed.
1,800+
Jobs since 2011
60m
On-site response
24/7
Line always answered
(631) 641-5582
or fill out the dispatch form
Request Emergency Dispatch
Five fields. Truck rolls in under 60 minutes.